Customer Testimonials
Yet again Charlie and his team in service have went above and beyond to help get me back on the road. Highly recommend that everyone ,especially with Gm vehicles, gives them a shot. A true service department
Wanted to give a special shout out to Stephen in the service department, did an amazing job and I appreciate doing business with them, even though it’s an hour and a half away. I highly recommend them!
Harrison really good mechanic was helpful and did everything good. He’s really Mr.flat rate and pain nd suffering Ina good way
I was looking for a good quality used vehicle. I found one in Utica. I have limited available time to shop around. The Nimey family worked with me to bring the vehicle to Boonville for a test drive. They offered a great warranty as well. Above what others offer. All the staff were extremely friendly. Laura, Patience, and Jackson were very helpful and explained everything very well. Would definitely recommend you check them out and see if they can help you.
We feel like part of the family!
HUGE shoutout to Matt Nimey GMC in Boonville NY. We cannot say enough great things about our experience while upgrading to our new Yukon & AT4x. Jim, our salesmen, made the entire process a breeze and was so easy to work with! Josh, probably the best sales manager in the world, was honest and straightforward from the second we walked in the door. Patience, the queen behind the screen, got us in great warranties and helped with financing and just about everything else we needed or asked. Matt Nimey GMC has a true dream team on its hands and ... Read More Google - Oct 13, 2026
We wound up at Matt Nimey GMC after our car broke down on vacation this summer, and the team turned a stressful situation into something manageable. They provided us with a loaner car so we could get home, which meant so much to our family.
Meanwhile, the dealership where we purchased our vehicle back home had never been able to provide us with a loaner. When we’re ready to purchase another GM vehicle, we’ll gladly make the six-hour trip to give Matt Nimey our business.
From the service team to the office staff, everyone was incredibly helpful, friendly, ... Read More Google - Sep 17, 2026
I was in a stressful situation due to a health emergency of a family member when my truck started acting up. I contacted the dealership and explained the situation with my vehicle. They listened attentively and set up a time for me to drop off the vehicle that worked with my schedule. They kept me informed on what was needed and took care of everything. When I got my truck back, it ran like it was brand new. Their caring and personal service really meant a lot.
I purchased a 2026 GMC Sierra from Matt Nimey in Boonville. Vary happy with the complete treatment I was given by Jim the salesman. I didn't see a survey but wanted them to know he did a great job selling me my new truck, And my vary first new truck ! Thank you!! Jeff Dean
Always great fast service! So easy to work with!
Apparently, Nimey now uses AI when responding to customers or placing reviews. That's lame and irresponsible. I'm done with them!
Laura was amazing! Everything went super smooth and I love my new car!
So happy with our new ride from Matt Nimey, Laura was a breeze and pleasure to work with and made purchasing seem effortless. Highly recommend this dealership will definitely recommend to anyone looking for high quality vehicles at fair pricing.
Got us right in and service was quick. Thank you!!!
The service Manager is a true professional. I bought my car at another dealership, however, my next new GMC will be bought at Nimeys GMC. Specifically because of the service department
I recently had my car serviced at Matt Nimey. My car alerted me that I had low oil. Upon investigation there was oil leaking out of my car. I called the service department quite frantic thinking the worst. Everyone from there went above and beyond to help me and take care of my car. I was in lowville when it happened and had a full day of things to accomplish for my business. Within half an hour a wrecker was there to take my car to boonville to get to the bottom of the problem and Cherie herself brought me ... Read More Google - Jul 30, 2026
In the process of finishing my purchase..saw the car on carfax. I was fortunate to get Lori as a sales rep. Cant say enough great things..best service I ever got! Thank u
Jackson Pearce helped me purchase my 2026 Sierra 1500. Painless process
Exceptional. In my situation, I dealt directly with the managers of sales, service and business leading to purchase of a new vehicle. I spent hours with them before my decision after a less favorable experience with GMC customer service. This was the second time that Nimey GMC intervened to correct an issue which GMC did not. A huge thank you to the staff and managers I dealt with. All went above and beyond.
I had a great experience at Nimey GMC. Laura & Patience were a pleasure to work with and provided the best car-buying experience I've had to date. They were never pushy and was always willing to answer my questions, giving me all the information I needed to make an informed decision. I truly appreciated their professionalism, transparency, and excellent customer service throughout the process. I would highly recommend Laura & Patience to anyone in the market for a vehicle and would not hesitate to work with them again in the future. David Mayton 2023 GMC
Salesman Jackson was awesome. Super helpful and made the buying process as easy as can be. Josh was also amazing finding as many rebates as possible. Highly recommend doing business with Nimey’s! Thanks guys!
desray best manager
My husband and I decided to look for a new suv and didn’t want to deal with any of the “super stores” in the area. When we were walking the lot, Jackson came out and was very pleasant and helpful. Within 1 hour we were sold. Josh, the sales manager, came out and sat with us which in all my years of buying vehicles has never happened. Dan, the finance manager, was so straight forward about everything. We couldn’t be happier with our experience at Matt Nimey’s and look forward to working with them in the future. Everyone ... Read More Google - May 20, 2026
Jackson’s a good dude. Sweet truck wrapped up paperwork in 45 min. 10/10
Awesome dealership! Everyone was so pleasant and accommodating! We will be recommending this dealership to all of our family and friends! Thanks Dan and Laura for the amazing service and overall great experience with our purchase!
Great experience, Laura was more than helpful. Her and Dan did all they could to make sure we got a good deal. Thank You so much and God Bless
Very professional. The job was done on time with no issues.
Top notch Mom n Pop car dealership. My first impression was that everyone seemed so pleasant and welcoming.
Walked in just wanting to learn about trucks and they were quick to find me an available sales expert. Laura was easy going, attentive to my questions, honest and genuinely interested in my needs.
It took us only minutes and I was sitting in a 2026 getting the run down of the new truck, all the options and performance. Shortly after I was driving down the road test driving. When I returned, there was a trade in value offered, a break down of ... Read More Google - May 5, 2026
Just traded in my 2023 3500 Denali HD for a brand new 3500 Denali Ultimate Dually. What a beautiful truck and I’m so glad I came to Nimey’s GMC in Boonville to do so. From the first moment of contact with them Laura in sales took care of me. She was very courteous and professional and she made my trade in and buying experience the best I have ever had. They are all wonderful people to deal with! Thank you so much!!!
My wife and I just purchased a new GMC Canyon at Nimey’s. Our Sales Specialist was Patience Rivers. She was fantastic! Professional, competent and not pushy … the perfect balance. Without a doubt she made the whole experience much less stressful. I will definitely recommend her to acquaintances looking for a new or used vehicle. We also worked with Dan Falatico in finance. He was very knowledgeable, professional and he was very patient in explaining all things related to the business end of the transaction. Pleasant to talk to as well. Tremendous staff … well done Nimey!
Jackson and Dan were great will buy another vehicle here because of them
THEY ARE GREAT! WE WILL BE BACK! JOSH WAS OUR SALESMAN... HE WAS AWESOME! WE ALSO HAD CONTACT WITH DAN & LAURA ...BOTH WERE PLEASANT! BOONVILLE IS SO LUCKY TO HAVE A GREAT DEALERSHIP IN THEIR LITTLE TOWN! WE WERE TREATED LIKE FAMILY! NO COMPLAINTS ...THEY EXCEEDED OUR EXPECTATIONS! WILL NOT GO TO DAVIDSON'S, ROME NY AGAIN.
Good Transaction. Decent Price, Attentive Salesperson..Smooth Deal. Laura and Dan did their best to insure my Complete Satisfaction.
My husband I were looking at a bigger vehicle and Laura started the process with us via texting and emailing and made the whole process a breeze! She was very informative and communicated quickly and efficiently. Going into the dealership everyone was so laid back and friendly. Process was very quick and got the car we wanted!
Steve P the service manager Argued with me to the point I had to pull my truck out of getting fixed by this place and will never return till he is no longer there Steve didn't want to discuss different options he was adiment that I have to replace the 3600 dollar part and 500 dollar sensor i found the Exhaust filter for 1200 for one and two he refused to replace just the sensor first and see if that's all that was wrong with it after our new York winter salt bath
All of the staff are extremely helpful and friendly. Dan and Patience were able to get me exactly what i was looking for. Best experience i have at a dealership hands down
2 years ago I was looking for a specific used vehicle and searched Cargurus for it and found there was the exact vehicle I was looking for at Matt Nimeys GMC in Boonville. Living in Utica it was a bit of a drive but I am so glad I made the effort. I had an appointment and was greeted by my salesperson Patience Rivers. There are not enough good words I can think of to describe her as a salesperson. She is the best car salesperson I have ever dealt with and I have probable bought 20 cars in my lifetime. The ... Read More Google - Mar 24, 2026
Second vehicle I've bought there. Very pleased with both. The people are fantastic to work with.
Recently had my truck scheduled for a brake service. 2025 Chevy 3500 6.6l gas. 2 days before the service appointment, I started my truck and noticed that it was running extremely rough, misfiring, and the check engine light was flashing. I immediately called the service dept. and spoke with Charlie. He contacted a local tow company and sent a tow truck to pick up my vehicle right away, they were able to get it in the shop and have all the issues repaired, including the brake job, by mid day Wednesday that week, so as to not interrupt my business operations. Great work!
smooth purchase and great to deal with!
19 year old daughters car was taking there by her mom for inspection she get emailed a fail report and a list of things they wanted to repair and charges about 3000 as well as all but one of the things had nothing to do with New York State inspection when I called I got the runaround to try to get why the car had failed which ended up being a right outer tie rod that I went and picked up at Napa for $38 and I can change it or have somebody change it which they had down almost $300. Do you want $300 ... Read More Google - Jul 2, 2025
Don't think it's safe just because it's a dealership. Friendly atmosphere hiding shady work. Spent the better part of $20,000 trying to get a GMC Acadia with NO RUST running. Rebuilt a motor, which blew up. Then instead of getting a new crate motor when I needed a now motor, they just bought a short block and pocketed hours of labor tearing everything off the old blown motor and installing it on the "new" one. Which huge surprise needed more work right after it got done because I had no oil pressure. When the motor was ... Read More Google - Aug 24, 2024
I wish I could give zero stars. One star is to much for this place.
Watch out downgrade the tires on a 2500 to load rate c which factory is range E
I will never come back or even think about upgrading my vehicle here, for which we were going to get a Terrain.
I took my car in here for an alignment, and it was the worst experience I have ever had. I received a call that same day, and they told me that the tie rod fell off. Now I work on quite a bit of vehicles, and I have yet to see a tie rod just fall off. The thing was brand new. I am not accusing them of lying, but it is suspicious. I was left with only ... Read More Google - Apr 28, 2024
I Bought a 2020 Chevrolet Silverado , they past it a NYS Inspection, Had 90 day warranty, and quickly found out Brake Monitor was turned off. When turning this on , immediately had service Brake lights come on, they “changed all 4 Breaks and front Rotors “Twice” Supposedly. The Truck still shakes while Breaking! Ended up bringing it to a Different GM dealer to get problem taken care of. And was told Matt Nimey put Junk Rotors on “twice” and was not OEM Rotors or Brakes , but aftermarket Junk! Also found a tire to have a Plug in it! Salesman promises the world just to ... Read More Google - Apr 4, 2024
I had work done on my car a few months ago and the dealership failed to fix something that should have been fixed at that time. They then charged me to look at the vehicle and wanted to charge me over $2,000 to fix something they are responsible for breaking. They will never get my business or that of my friends and family.
No complaints with the new brake rotors, pads, or the left rear caliper Nimey installed on my truck. They are fine.
The charge for the parts “more than double than retail” “the 2 1/2 hour labor charge” however, unfortunately cost me a pair of pants!
The kind young man behind the counter was quick to remind me, we did the multipoint inspection, fixed your parking break and cleaned your battery terminals “FOR FREE”. I never requested any of that.
Also I was forced to purchase the 2 year warranty on the brake parts/ not nogotiable. “Never even saw any written warranty”. I was ... Read More Google - Nov 10, 2023
So, this experience was one for the record. We went to look at a 2019 Corvette and planned on purchasing it with a trade in of our own. On arrival, we met a sales guy, Joe Load, he was a good guy. Nice, funny, and outgoing. We were shown the Corvette that was for sale. It was inside the lobby. 1st problem was the car was absolutely dirty and dusty, bald rear tires and peeling like issues around the windshield. When asked about the windshield, nobody had an answer. In regards to the dirty car that was totally unpresentable, they said ... Read More Google - Oct 30, 2023
This was the worst service I’ve ever received in my 65 years on this planet. I spent 5 hours waiting for my issue to be repaired and when I left it still wasn’t repaired. I was told it took 3 hours to diagnose the problem. I talked to 2 independent mechanics afterwards and both told me they never heard of anyone taking that long for this issue. You would think someone charging $140 a hour would work with a little more urgency. Plus I used the link I was sent for my so-called advisor to ask for a update and was totally ignored. ... Read More Google - Oct 16, 2023
I personally have had no dealings with this business after Nimey took it over from Lee's, but forget about getting service done here. My mother showed me a quote from them for a list of work that didn't really need to be done, and at an ungodly price. I guess I would use the term "Shyster" in this case. I recommended that my Mom stay away from getting any more service done there, and would recommend the same thing to everyone else from what I've witnessed. Perhaps buying a vehicle from this dealership would be ... Read More Google - Aug 29, 2023
I waited 3 hours for valve stems, a job that should have taken an hour. I then received a bill of $160.00, a bit steep if you ask me. I would not have paid if I wasn’t 4 hours away from home and in desperate need of the replacement.
Found a great car on CarGurus so we contacted the dealership to confirm the availability of a vehicle yesterday and made an appointment. Drove over an hour to find out the car wasn't there and the salesperson was not expecting us. Did not offer any kind of compensation but instead tried to sell us on a more expensive vehicle with less options. Probably keep the car on CarGurus as clickbait to get people to come into the dealership. Will not be coming back here for any reason.
Truck was amazing people were friendly but the wait was way way way too long waited 45 minutes for services and another 30 minutes for the truck to be cleaned when they had a time frame of when I would’ve been arriving should’ve all been taking care of but it was all last minute
Sales and finance were great. Service on the other hand, horrible. Have been back several times for an issue in the front end and brakes. Do not expect them to service what they sell! And the extended warranty they sell is a complete waste of money. Will never recommend Nimeys to anyone. Family member also bought a truck and they did not follow through with anything they promised.
Poor service, looks for and wants to sell you service you don't need. Long wait times for service. Very expensive. Insulted my intelligence. Told me synthetic oil takes longer to change. Not pleasant experience or people to deal with since new owners took over. .
Made an appointment for oil change and inspection last week, service department called me and said they needed to reschedule my appointment. Appointment was scheduled by them- for 5/29 at 8am. Dropped my vehicle off the night before. The whole Day goes by, at 4:10pm I get a text notification that my appointment has been rescheduled. A call was made to ask what was going on, “oh we are getting it in right now”. Great- 6pm rolls around, no call that my car is done. Call the service department- closed! Get someone from the office on the phone, they see my ... Read More Google - Apr 28, 2023
Scheduled an oil change and OEM wiper blade replacement. I was told oil change was $65.00, and the blades were in stock, and “about $30 each for the front, and $15-$20 for rear”. At checkout, I was surprised to see the actual cost of the oil change was $120, and the blades were $136, and one of the blades is aftermarket. I wish I could have recorded the phone call. I feel very deceived and very disappointed. I should have been informed of the parts issue. I expected OEM parts from the dealership. I have requested the replacement of the aftermarket wiper on Wednesday, ... Read More Google - Feb 24, 2023
Worst experience ever! My family and I have done business with the Lee family for years and never had an issue with service. I go in to get my car inspected. Little did I know someone new took it over. After 4hrs I had to call to see what was going on with my car just to find out it didn't pass the inspection. So I go down there to see what it would cost to get it to pass and they quoted an outrageously high price. I see that the new owners are looking to take advantage of ... Read More Google - Oct 7, 2022
Mechanics clearly don’t know how to fix a vehicle 10/10 don’t recommend
Have never had a pleasant experience here, but last week probably broke the proverbial camel's back, I had a tire in my trunk, no air in it at all, just needed the bead broke so I could change the valve stem, a job that literally took the guy at Bulldog Auto 12 seconds to do, so little time he actually refused to even take any kind of payment, whereas these guys here said it'd be about a week or so... I can understand being busy and needing appointments for stuff that takes more than 5 minutes, but it's the ... Read More Google - May 15, 2019
I have purchased GM vehicles all my life and most likely will continue to do so. I also have dealt with Lee Buick GMC, located in Boonville NY, for service for the last 35 years. Between my family members we collectively have purchase over 30 GM vehicles from this dealership. Loyalty has never been an issue. The dealership recently changed hands and under new ownership with Nimey Buick GMC. After 35 years of loyalty I will no longer being getting my service done by this dealer ship. The last two times I took my GM vehicles in for an oil change and NYS ... Read More Google - Dec 19, 2018
